We typically start with an interview style meeting from where both parties learn to scope out the pilot project and deliverables. During the pilot project there will be weekly meetings on requirements and progress. During the pilot project we will create multiple prototypes. We sometimes do a competition with everyone in the organisation to try the tool and come up with a design. A pilot project typically runs for 2-3 months and during the last phase we make proposals with our customers for the enterprise account.
We prioritise custom development using agile methodology to maximize value we deliver to the organizations we work with in a transparent manner.